Layers of Protection

Layers of Protection Developing Community Association Security By: Michael Benjamin Whatever a community association’s situation, it’s important for homeowners and board members to realize the importance of a comprehensive security program. The old notion that “the better the neighborhood, the less the security concern’ is no longer appropriate. Every community needs to make security and safety a top priority. Options Security options and strategies include security officers, technology-based systems, security-minded landscape designs and specialty lighting, just to name a few. A quality security company can work with you to determine your true needs, not just what will benefit the security company. A security upgrade could be as simple as changing the position of the reception desk for increased visibility, but you won’t know until you evaluate. Communities vary in terms of size, layout, geography and type of homes, but some principles apply across the board. A comprehensive program incorporates personnel, technology, proactive programs, homeowner involvement and a community-wide commitment. Many residential communities will benefit from creating layers of protection, in terms of the personnel and physical security elements. Layers of security can be developed regardless of the size of the community. Some of these layers may already exist (exterior fencing, for example), but when they are officially regarded as part of the security program, their maintenance will be given greater priority. For example, a homeowner who sees a damaged fence on a remote part of the property may not see a need to report it. However, if it is clearly communicated that the fence is an important layer of security, the homeowner would be much more likely to report it. Exterior Layer The outermost layer of security can encompass a number of items, including exterior fencing, landscape items preventing entry such as large boulders, “no trespassing” signs, lighting, gates, intrusion detection sensors and security officers who patrol the perimeter of the community. Middle Layer The middle layer can include a manned gatehouse or reception area, locked main doors, elevator controls, access control systems, delivery/package reception and logs, closed-circuit television (CCTV) systems and visitor identification systems. The middle layer of security should also protect nonresidential items such as storage closets and maintenance sheds. Theft could be a possibility here, but these areas also could create shelter for intruders and therefore should be locked and monitored. Utility or electrical closets, server rooms and stations for water, gas and sewage service should be controlled. The middle layer of security offers protection closer to the interior of the community –the residences. Interior layer Residence doors and locks, access controls for primary parking areas, security officer patrols, motion activated lights and emergency procedures all play a role in interior security. This includes anything involving entrance or access to residences. Through both patrols and specified posts, security officers can be an active part of each of these layers, often tying all of the pieces together. What to specifically include in each layer varies depending on the individual community. Some of these items, such as security officer patrols, lighting and CCTV, can overlap, playing an important role in more than one layer within the same community. Most important is the recognition that one security element simply isn’t enough. Building layers, both visible and discreet, serve to deter, detect and protect. Also all of the layers are of equal importance. Although the lack on a homeowner’s front door may appear to be of the utmost importance, the middle and exterior layers can be overlooked. More Than Intruders Preventable utility interruptions and floods also fall into the realm of security. Despite large budgets and best efforts, there will still be security issues. A natural disaster that leaves the community without power or makes a primary exit road impassible should also be considered as part of the security program. While no security measure can prevent these occurrences, communication preparedness and evacuation plans need to be in place. The security team can take the lead on those initiatives. If a homeowner experiences any sort of problem, security is often the first call. Being prepared to handle any situation will go a long way with the homeowners who are part of the community. In addition to the physical and personnel layers of security, intangible elements also play a role in the overall plan for safety and security. Communication and homeowner involvement is key. Homeowners and community association leaders should work together with their security companies to proactively prevent crime. Simple actions can play a large part in creating a safer community. High-quality security officers are already aware of the importance of knowing their residents. Homeowners should also get to know the security officers. This helps further the security relationship and also opens lines of communication. Homeowners should not hesitate to report suspicious or unusual activity to the security staff. Involving homeowners who are not part of the association board through events or newsletters and calls for volunteers also will be fruitful. Relationships with local authorities are yet another layer. The local police and fire departments, along with your security provider, can help you produce security awareness programs for residents. Inviting the police into your community, communicating with them about any security and emergency plans developed, and becoming involved in their safety initiatives extend the layers of security already in place. Also, don’t hesitate to review and assess security plans periodically. What looked good on paper or what worked for a nearby community may not work as you expect. Security reviews will give you the opportunity to record any changes that were made once the program was put in place. The security options for residential communities are many and the ideal security program is one that offers many layers of protection and meets your community’s unique needs.